Welcome
to Our Benefit Site
Enrollment Call Center 877-282-0808
The health of our employees is a priority and we recognize the importance of providing quality benefits as part of our overall compensation package.
Please refer to the carrier’s Summary of Benefits and Coverage (SBC) and/or Health Benefits Summary Plan Description for detailed descriptions of all available employee benefit programs and exclusions. If you require further explanation or need assistance regarding claims processing, please refer to the customer service telephone numbers at the bottom of this site.
Benefit Summaries & Service Forms
Employee Benefit Overviews (EBOs)
• Planning Commission
• Municipal Power & Light
• All Other Employees
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Medical Plans
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Deaconess
• Diabetes Care Program
• Diabetes Care Program - Follow up
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Dental
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Vision
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The Standard - Life Insurance
• Evidence of Insurability Form (EOI)
• Claim Form Packet
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The Standard - Value Added Services
Universal Life Insurance
• Brochure
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Accident Insurance
• Brochure
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Cancer Insurance
• Brochure
• Claim Form
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Critical Illness Insurance
• Brochure
• Claim Form
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Disability Insurance
• Brochure
• Claim Form
Eligibility & Change in Family Status
Benefits are effective on the first of the month following 30 calendar days after your first full day of employment and is available for you, your spouse and/or dependent child(ren). Dependent child(ren) are eligible for coverage up to age 26 for medical, Paramount Dental and vision benefits and up to age 23 on Delta Dental. We have adopted an IRS-sponsored Section 125 Plan that allows premiums for medical, dental, vision insurance, contributions to FSA accounts and/or certain supplemental policies to be deducted from your paycheck on a pre-tax basis. Under Section 125, changes to pre-tax benefits can be made ONLY during the Open Enrollment period unless you or a qualified dependent experience a change in family status (or Qualifying Event). Examples of Qualifying Events are as follows:
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• Marriage/Divorce/Legal Separation
• Birth/adoption or placement of a child for adoption
• Death
• Loss of coverage (for you or dependents)/loss of eligibility status for dependents
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It is your responsibility to notify Human Resources within 30 days of a Qualified Event if you want to add or remove a dependent from your benefit plans. The effective date will be the same day as the status change (for example, your newborn’s birth date or date of marriage).
Contact Information At-A-Glance
General Information - City of Henderson
Regenia Bender
Phone: 270-831-4904
Email: RKBender@hendersonky.gov
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Connie Galloway
Phone: 270-831-1200 ext. 2283
Email: CFGalloway@hendersonky.gov
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Karen Price
Phone: 270-831-4933
Email: KBPrice@hendersonky.gov
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Medical / Pharmacy Benefits
UMR
Customer Service: 800-826-9781
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Flexible Spending Account Administrator
UMR
Customer Service: 800-826-9781
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Dental Benefits
Paramount Dental
Customer Service: 800-727-1444 www.insuringsmiles.com
Delta Dental
Customer Service: 800-955-2030 www.deltadentalky.com
Vision Benefits
EyeMed
Customer Service: 866-800-5457
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Employer-Paid Group Life and AD&D Benefits
(Voluntary Life & Line of Duty Benefits)
The Standard
Customer Service: 800-348-3226
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Voluntary Worksite Benefits
(Short-Term Disability, Cancer, Critical Illness, Accident, Universal Life)
GoToSMBO.com
Phone: 877-282-0808
Email: info@gotosmbo.com
Claims Filing:
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Additional Assistance
(Claims, Billing, & Enrollment Resolution. Benefit Planning Firm)
BimGroup
Rose Taylor
Phone: 859-255-9455 ext. 1102
email: rose@bimgroup.us