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Welcome
to Our Benefit Site

Enrollment Call Center  877-282-0808

The health of our employees is a priority and we recognize the importance of providing quality benefits as part of our overall compensation package.

 

Please refer to the carrier’s Summary of Benefits and Coverage (SBC) and/or Health Benefits Summary Plan Description for detailed descriptions of all available employee benefit programs and exclusions. If you require further explanation or need assistance regarding claims processing, please refer to the customer service telephone numbers at the bottom of this site.

Benefit Summaries & Service Forms

Employee Benefit Overviews (EBOs)
Planning Commission
Municipal Power & Light
All Other Employees

Medical Plans

Core Plan - SBC

Buy-Up Plan - SBC

Deaconess

Diabetes Care Program
• Diabetes Care Program - Follow up

Dental

Plan Summary

Vision

Plan Summary

The Standard - Life Insurance
Evidence of Insurability Form (EOI)
Claim Form Packet

The Standard - Value Added Services

Life Services Toolkit

Travel Assistance

• Will Preparation

Universal Life Insurance

Brochure

Policy Service Request Form

Claim Form

Accident Insurance
Brochure

Cancer Insurance
Brochure
Claim Form

Critical Illness Insurance
Brochure
Claim Form

Disability Insurance
Brochure
Claim Form

Eligibility & Change in Family Status

Benefits are effective on the first of the month following 30 calendar days after your first full day of employment and is available for you, your spouse and/or dependent child(ren). Dependent child(ren) are eligible for coverage up to age 26 for medical, Paramount Dental and vision benefits and up to age 23 on Delta Dental. We have adopted an IRS-sponsored Section 125 Plan that allows premiums for medical, dental, vision insurance, contributions to FSA accounts and/or certain supplemental policies to be deducted from your paycheck on a pre-tax basis. Under Section 125, changes to pre-tax benefits can be made ONLY during the Open Enrollment period unless you or a qualified dependent experience a change in family status (or Qualifying Event). Examples of Qualifying Events are as follows: 

• Marriage/Divorce/Legal Separation

• Birth/adoption or placement of a child for adoption

• Death

• Loss of coverage (for you or dependents)/loss of eligibility status for dependents

It is your responsibility to notify Human Resources within 30 days of a Qualified Event if you want to add or remove a dependent from your benefit plans. The effective date will be the same day as the status change (for example, your newborn’s birth date or date of marriage).  

Contact Information At-A-Glance

General Information - City of Henderson

Regenia Bender

Phone: 270-831-4904

Email: RKBender@hendersonky.gov

Connie Galloway

Phone: 270-831-1200 ext. 2283

Email: CFGalloway@hendersonky.gov

Karen Price

Phone:  270-831-4933
Email:  KBPrice@hendersonky.gov

Medical / Pharmacy Benefits

UMR 

Customer Service: 800-826-9781

www.umr.com

Flexible Spending Account Administrator

UMR 

Customer Service: 800-826-9781

www.umr.com

Dental Benefits

Paramount Dental

Customer Service: 800-727-1444 www.insuringsmiles.com

Delta Dental

Customer Service: 800-955-2030 www.deltadentalky.com

Vision Benefits

EyeMed

Customer Service: 866-800-5457

www.eyemed.com

Employer-Paid Group Life and AD&D Benefits

(Voluntary Life & Line of Duty Benefits)

The Standard

Customer Service: 800-348-3226

www.Standard.com

Voluntary Worksite Benefits

(Short-Term Disability, Cancer, Critical Illness, Accident, Universal Life)

GoToSMBO.com

Phone: 877-282-0808

Email: info@gotosmbo.com

Claims Filing: 

Additional Assistance

(Claims, Billing, & Enrollment Resolution. Benefit Planning Firm)

BimGroup

Rose Taylor
Phone: 859-255-9455 ext. 1102

email:  rose@bimgroup.us

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